I'm insatiably curious. I want to know why things work, why they don't, and why we've decided they have to work that way in the first place.
Why can we get food delivered almost anywhere in Sydney, but not an AED when somebody's heart stops?
I've spent decades collecting a fairly eclectic kitbag of ways to answer questions like that. Some came from enterprise technology and startups. Others from teaching people to dive, sailing across oceans, facilitating teams, building things and, more recently, saving lives.
They've taught me to start with first principles, understand the whole system, and talk to the people who actually live in it.
Then get them talking to each other.
Sometimes the answer is strategy. Sometimes architecture, software or a prototype. Sometimes the most useful answer is don't build anything at all.
And sometimes you end up building a drone.
When you ask better questions, take the time to understand the system, engage everyone in the room, 100%, and build things, there's no kill switch on what we can achieve.